Privacy Policy

Privacy Policy of Silex Softwares has been written to help individuals who want to know how their PII ‘Personally Identifiable Information’ is used by others online. PII is material which can be employed with the help of other information or on its own or to contact, identify, or trace an individual, or to recognise a person in context.

You are suggested to carefully read the Privacy Policy of Silex Softwares to understand how we gather, use, guard or handle information provided by you in agreement with our site, i.e. http://www.silexsoftwares.com/.

Information We Collect

We collect some information from the users that come to our website, blog or app. We do that when you order or register on our website. As applicable, you might be requested to give your name, contact details, email address, country name, or more to help Silex Softwares with your website experience.

When do we gather your personal information?

We gather information from a visitor when he/she register on our website (www.silexsoftwares.com), respond to a survey, place an order, subscribe to a newsletter, fill up a form, raise a support ticket, make use of live chat, or make use of any info on our website (Silex Softwares).

How do we make use of the information provided by you?

The information provided by you may be used when you make registration with us, purchase a product/service, answer to a survey/ respond to a marketing communication, sign up for our newsletter, explore the site, or make use of other features of site in the ways explained below:

• For the improvement of our website in an attempt to serve you in a better way
• Or, to let us better serve you in response to requests from your customer service
• Or, to personalize your website experience
• Or, to let us deliver the type of product offerings and content in which you are most interested
• Or, to manage a promotion, contest, survey or any other website feature
• Or, to access your transactions in an instant manner
• Or, to request for reviews and ratings of products and services
• Or, to follow up with them at the time of any phone inquiries, live chat or email

How do we shield the information given by you?

We scan our website Silex Softwares on regular intervals for any known vulnerabilities and security holes to mark your stay on our website completely safe and secure.

We employ regular Malware Scanning process

Any information provided by you is controlled by our team behind secured networks. Your information will be accessible to only a few number of persons (only those) who will be having special rights to access such information, and are prerequisite to keep your information confidential. Moreover, all your sensitive information given is encrypted via SSL(Secure Socket Layer) technology.

We make use of an array of security measures when any user request/apply for an order, accesses or submits his/her information in order to uphold the security of his/her personal information.

How we use cookies?

Cookies are small files that are transferred to your system’s hard drive by a website or its service provider with the help of your web browser, only if you allow. It, then, enables the websites or service provider’s computer to identify your browser and to remember and capture specific information.

For instance, we make use of cookies to understand your preferences based on current or previous website activity, which allows us to provide you with improved services. We also make use of cookies to help us gather aggregate data about website traffic and website interaction so that, in future, we can provide better site experiences and tools.

We make use of cookies to:

• Understand and save preferences of users for visits in future
• Keep record of advertisements
• Help remember and process the services/products you added to purchase
• Compile collective data about website traffic and website interactions in an attempt to offer better site experience.

In case you don’t want us to use cookies, you can select your PC to warn you each and every time a cookie is being referred, or else you can select to turn off all cookies. This can be done by making modifications to your browser settings. Since the functionality of each and every browser is different, you can navigate to the Help Menu of your preferred browser to learn the accurate way to make modifications to your cookies.

If you disable cookies in your browser:

If you disable cookies, some of the features that are making your website’s experience more efficient may not work properly.

Third-party disclosure

Your personally identifiable information is not at all sell, trade or transferred by us to outside parties unless we inform users with prior notice. Please be informed that, in this, we do not include website hosting partners and other parties who help silex softwares in operating the website, or serving its users, conducting its business. This is implemented as long as such parties decide to keep any important information confidential. We may perhaps also issue information related to you when its release is suitable to fulfil with the law, apply our website policies, or safeguard ours or others’ rights, safety or property.

Nevertheless, information related to non-personally identifiable visitors may be given to third parties for advertising, marketing or any other uses.

Third-party links

Sometimes, at our preference, we may offer or include third-party services or products on our site, i.e. Silex Softwares. As any third-party websites have isolated and self-governing Privacy Policy(s), we as a result have no liability or responsibility for the activities and content of these related websites. However, we strive to guard the veracity of our website and longed-for any feedback regarding these websites.

We, upon your request, can change your personal information. For this you need to:

• Email us, or
• Log into your account, or
• Chat with one of our customer support executives, or
• Send us a support ticket

Does our website permit third-party behavioural tracking?

It’s also important to note for you that we permit third-party behavioural tracking.

Why we collect your email ID?

We collect your email ID to:
• Respond to your inquiries, questions, and/or other requests
• Send any information that might interest you
• Process your orders made with us and to send info/updates related to your orders for products or services
• Send you an additional information pertaining to your product or service
• Market to our emailing list or stay in touch with our clients by sending emails after the original transaction has occurred

Contacting Us

If you have any queries regarding this privacy policy, please feel free to contact us at info[at]silexsoftwares[dot]com